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Support SLA
Support Service Level Agreement CloudAccess.net provides different levels of support for different clients based on individual client needs. Levels of support for each plan are outlined below. A service-level agreement (SLA) is a negotiated “Agreement”...
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Billing Policy
CloudAccess.net Billing Policy Joomla! & WordPress Hosting and Software as a Service Customers will be sent an invoice for services 5 days before the payment is due. If the payment method is set through a credit card, payment for your service will be...
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Network SLA
Network & Power Up-time Service Level Agreement CloudAccess.net guarantees Network and Power Infrastructure up-time to be 99.9% per month. This guarantee assures that all major routing devices within our network are reachable from the global Internet...
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Site Replication
Site Replication Our Replication feature allows you to quickly make an exact copy of your site in a new hosting environment. This functionality is very useful for testing as well as moving sites between staging and production. We have also added the...