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Joomla! Hosting and Support
Joomla! is a powerful tool to help you build your web presence. By using the CloudAccess.net platform to create a Joomla! site, you don't have to worry about installing and configuring Joomla! All you need is an internet connection and a web browser. Joomla! is a revolutionary content management system (CMS) and application framework that allows you to create a website with point and click. Use core Joomla! features or experience Joomla's extensibility by installing 3rd party applications or templates. CloudAccess.net can assist you with every step as you create a dynamic and powerful website for your business. We provide free & live training webinars where you can speak directly with the instructor. We also have a complete Joomla! knowledgebase full of hundreds of how-to documents and videos. You can watch a recorded version of our webinars to learn at your own pace, or you can submit a support ticket or call our team to speak directly with one of our Joomla! engineers. We guarantee that you can build a site just like you see in our webinars.
Try a free trial of Joomla! or upgrade to a paid hosting & support plan to enjoy our phone support.
- Unlimited & Free Joomla! Trials Sites - Launch as many 30 day demo trials of Joomla! as you'd like. No payment required. Upgrade the account for any site that you'd like to keep.
- $19.95 buys you a primary hosting account with online ticket and phone support.
- After that, any site you you want to have hosted on a Standard Hosting Package is only $5.00.
- We also offer additional discounts for customers who have more than 10 domains.
Included with all CloudAccess.net Paid Hosting Plans
Joomla! Software as a Service - Application and Hosting Support all in One Package
We specialize in Joomla! hosting and support. When you open a ticket with CloudAccess.net you will interact with a human being who has a thorough understanding of Joomla, Internet hosting, servers, CSS, HTML, networking, DNS, backups and much, much more. We cross-train our staff to provide you the highest level of support for the Joomla! open source CMS.
Template Installation - We will install it for you.
There are thousands of templates available in the Joomla! community as well as hundreds of template clubs you can join. These clubs offer pre-packaged templates and sample data sets. To start the process, upgrade your trial site to a paid hosting plan, find the template you love, submit a ticket, and our team will evaluate and install the template for you. *Some conditions apply.
Extension Installation - We will install it for you.
There are over 10,000 3rd Party Extensions available for Joomla! that can extend the functionality of your site. We will help answer your questions about extension categories and which extensions may fit your site’s needs. We will help you navigate the Joomla Extension Directory. Also, as a part of our Standard Support we can assist in installing any Extension you provide to us. Submit a ticket to our Support Team with your questions or installation request. *Some conditions apply.
Site Analytics and Web Traffic Monitoring - We will help you set it up.
Analysing your site’s traffic and visitors is a big part of any website. If you have Web Analytics provided by a service such as Google Analytics or Woopra (for example) our Support Team will assist you in integrating it with your site. Submit a ticket for assistance with setup.
DNS Services - Anycasting DNS - A distributed and managed DNS network.
Most companies have 2 DNS servers, and CloudAccess.net offers 4 managed DNS locations worldwide. We run a special Anycast DNS network that uses BGP-based routing to resolve DNS queries instantly. To use our network, point your domain to our nameservers: ns1.gridfast.net and ns2.gridfast.net.
Dedicated IP Addresses - Included with every paid hosting plan.
By default we use shared IP’s. To get a dedicated IP submit a ticket with a reason you need the dedicated IP Address. We provide managed installation of the dedicated IP address. If you order SSL you will automatically get a dedicated IP address. Allow for up to 24 hours to get a dedicated IP address assigned to you.
Free staging URLs - Launch a site on a free subdomain.
Subdomains look like http://yourchoicedomain.cloudacccess.net. This subdomain name is provided when you launch a development site to work on before you go live on your own domain. The subdomain is live and online, ready to work with. When you're ready to go live with your own domain you can purchase that domain through CloudAccess.net or, if you already own a domain name, you can point that domain to your new site hosted with CloudAccess.net.
Managed Backups - We save your work and can restore your site
We automatically backup your Joomla! site files once every 24 hours and your database twice every 24 hours. We keep these backups for 14 days. What this means is, if your site breaks, we can restore it for you as part of our standard hosting package. Our backup service is powered by the Continued Data Protection (CDP) Enterprise Backup Software offered by R1Soft, the most trusted name in the backup industry. We also offer a backup tool within your Joomla! site that allows you to manually backup your work anytime you want.
Managed SSL Services - Certificates and Installation
We provide you with a dedicated IP and SSL certificate all in one package connected to your Joomla site. We charge a yearly fee above your hosting fees for Managed SSL Services. We will provide assistance with .htaccess configuration - we will work with you to make sure SSL is working with your hosting account.
Hosting - Blazing fast speeds
Our hosting platform is custom-built to power quick-loading Joomla! sites. We provide state-of-the-art servers and technology to offer you the world's fastest Joomla! site. Because Joomla! is the only CMS we work with, we're able to fine tune all of our equipment specifically for Joomla!
Automatic Joomla! Updates
You can set your site to get automatic core Joomla! Updates from our services, or you can update at your own pace using Joomla!'s built in Updater.
Guarantees
All paid hosting plans include a 99% up-time guarantee, a 45-day money back guarantee.